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JESSE SUCHMANN'S WEB LOG ABOUT THE THINGS HE FINDS ON THE INTERNET.

June 16

HOW TO CALL YOUR ISP AND TELL THEM HOW MUCH THEY SUCK

HERE IS A LIST OF COMMON ISP’S, AND WHAT YOU HAVE TO PRESS/SAY TO GET TO A HUMAN. IF YOUR ISP ISN’T LISTED HERE, YOU CAN FIND THE “GET HUMAN” INFO HERE

  • America Online // 800‑827‑6364 // Press 0 at each prompt, ignoring messages.

  • AT&T Worldnet // 800‑400‑1447 // Press 0 at each prompt, ignoring messages.

  • Bellsouth FastAccess DSL // 888‑321‑2375 // Press 1; at prompt press 1; at prompt press 1; at prompt press 1; at prompt press 2, ignoring messages.

  • CompuServe // 800‑848‑8990 //Press 1211.
  • ComCast // 800-266-2278 // Press *# at each prompt, ignoring messages.

  • Earthlink // 888‑327‑8454 // Press 1; press 0 at each prompt thereafter, ignoring messages.

  • Hughesnet // 866‑347‑3292 // Press 2.
  • Juno // 888‑839‑5866 // Press # at each prompt, ignoring messages.

  • MSN // 800‑386‑5550 // Say “agent” at each prompt, until offered a representative; say “yes.”

  • Netscape // 866‑541‑8233 Press 000.

  • NetZero // 866‑841‑1442 // Press #### at each prompt, ignoring messages.

  • People PC // 800‑736‑7537 // Press 0 at each prompt, ignoring messages.

  • SBC DSL support // 877‑722‑3755 // Say “sales”.

  • Sprint Broadband Direct // 888‑996‑0001 // Press 00.

  • Time Warner Road Runner 877‑318‑8333 Direct to human.

  • Verizon DSL // 800‑567‑6789 // Say “agent” at each prompt, ignoring messages.

  • Verizon FiOS // 888‑553‑1555 // At prompt say “operator”; at prompt say “yes”; at prompt say “operator”; at prompt say “yes.”